Due to the nature of the products we offer, we have set the following standard policies;
♥ We do not offer refunds, exchanges or returns
♥ We do not warranty our manufactured products against chewing as that is not their intended purpose, please ensure to follow the safety guidelines provided through our site
♥ To extend the life of work-to-eat (Natural Rubber ) products we recommend that they be hand washed and left out to dry
We take pride in inspecting all items during our quality control checks prior to packing them up for your dog, however if there is an error with your order please contact us immediately to allow us to resolve the concern and keep your dog happy! Email us to discuss details/provide images if applicable and we will look into the matter.