Due to the nature of the products we offer, we have set the following standard policies;
♥ We do not offer refunds, exchanges or returns
♥ We do not warranty our manufactured products against chewing, please ensure to follow the safety guidelines provided through our site
♥ To extend the life of work-to-eat (Natural Rubber or Silicone) products we recommend that they be hand washed and left out to dry
♥ Our treats all have the same bases and utilize natural ingredients for colouring and flavour - please read ingredients prior to ordering
♥ Our bowl boosters do not replace medical advice or prescriptions & are not intended as curative measures, only as supplementary items to improve an already appropriate diet/health plan
We take pride in inspecting all items during our quality control checks prior to packing them up for your dog, however if there is an error with your order please contact us immediately to allow us to resolve the concern and keep your dog happy! Email us to discuss details/provide images if applicable and we will look into the matter.