We truly appreciate your orders and support of our product line being launched this year. We hope everyone has a safe and warm holiday season. We have officially closed up shop for the year, and any orders placed at this point will be shipped out starting Jan 6th.
We will be updating products and adding our new bowl over the holiday shop closure, so be sure to keep your eyes on our site and social media for sneak peaks of products for 2025
Due to the nature of the products we offer, we have set the following standard policies;
♥ We do not offer refunds, exchanges or returns on work-to-eat products
♥ We do not warranty our products against chewing, please ensure to follow the safety guidelines provided through our site
♥ To extend the life of work-to-eat (Natural Rubber or Silicone) products we recommend that they be hand washed and left out to dry
♥ Our treats & chews all have the same bases and utilize natural ingredients for colouring and flavour - please read ingredients prior to ordering
We take pride in inspecting all items during our quality control checks prior to packing them up for your dog, however if there is an error with your order please contact us immediately to allow us to resolve the concern and keep your dog happy! Email us to discuss details/provide images if applicable and we will look into the matter.